Terms and conditions

Terms and Conditions for: RE Today Services, 5/6 Imperial Court, 12 Sovereign Road, Birmingham, B30 3FH, United Kingdom Tel: 0121 458 3313 Registered in England No.: 4192501 VAT Reg. No.: 772914408 Trading as: Christian Education, RE Today Services and IBRA on the Internet. These Terms and Conditions do not affect your statutory rights.

1 SALE OFFER

(a) When you place an 'offer to purchase goods' (order) by completing and submitting an electronic order for any material or product (in this agreement 'resources') by submitting a completed order form on our website, www.retoday.org.uk, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract with us. Your contract with us will only commence when we, RE Today Services, confirm acceptance of your order by email or by letter. We will then agree to supply the resources listed on the said order. You will still receive an automatic confirmation that your offer to purchase (order) has been received and that the order is being processed.

(b) Any advice or recommendations given by any representative of RE Today Services to the buyer relating to resources, which is not confirmed in writing by RE Today Services, will not be binding on RE Today Services.

(c) Any variation to these terms and conditions will be acknowledged on the website.

(d) Throughout the website and ordering process and in all correspondence we use the English language. No other languages are available on this website.

2 SUBMITTING AN ORDER

In submitting an order the buyer acknowledges that:

3 RIGHT OF WITHDRAWAL

The buyer has the right to withdraw from the contract within 7 working days of submitting the order for the resources by giving written notice of withdrawal, and RE Today Services shall credit the buyer's card for the price of the resources withdrawn. This will include any charges made against small orders and any postage charge levied.

4 PRICING POLICY

(a) The price of the resources shall be the price as quoted on the website on the date the order was placed, subject to any inadvertent pricing errors (whether technical or otherwise) by RE Today Services. A confirmed buying price will be sent to you when we have accepted your order by email or letter.

(b) The price of the resources may not include the cost of delivery to destinations outside of the United Kingdom. For such orders, the buyer will pay the delivery charge as quoted on the website on the day of purchase.

(c) The price of the resources includes any applicable Value Added Tax (VAT), which the buyer shall be liable to pay RE Today Services.

5 CREDIT CARDS

(a) Credit and debit cards accepted by RE Today Services are listed on the website.

(b) All charges to credit/debit cards will be made at the time the goods are dispatched. Any fraudulent use of credit/debit cards will be notified to the authorities along with any identification details that were supplied with the order.

(c) Any refund made to the buyer's credit or debit card shall be subject to the Terms and Conditions of the Issuing Bank and therefore be subject to any time delay as specified by the Issuing Bank. No liability shall be placed on RE Today Services for any delay that is outside of their control. A correct cardholder name and address must be supplied with every order if it is different to the buyer's.

(d) All accepted orders will be processed by RE Today Services, 5/6 Imperial Court, 12 Sovereign Road, Birmingham B30 3FH. Tel: 0121 458 3313, registered in England no: 4192501 , VAT number 772914408. We will debit your payment card for these goods and our name will appear on your statement against the purchase.

6 DELIVERY

(a) If the buyer does not receive all the goods as specified on the original order then the buyer must notify RE Today Services writing within 14 working days from the date of delivery. If the buyer does not inform RE Today Services in writing within the specified time then no liability will be attached to RE Today Services. In any event any loss or damage suffered by the buyer as a result of such a delivery shall be limited to the price of the goods not delivered or the cost of replacement resources.

(b) If the buyer does not take delivery of the resources or give RE Today Services adequate delivery instructions then no duty of care shall apply, any loss or damage or deterioration to the resources shall not render RE Today Services liable.

(c) Risk of damage or loss of the resources shall pass to the buyer on delivery or, if the buyer fails to take delivery of the goods, the time when the Supplier has tried to deliver the goods.

(d) Title shall pass to the buyer on delivery of the goods.

7 WARRANTY AND OWNERSHIP

(a) Subject to the conditions set out below, RE Today Services warrants that the resources will correspond with the order at the time of delivery and will be free from defects on delivery. If RE Today Services is in breach of this warranty the buyer shall notify christianeducation.org.uk within 14 working days from the date of discovery of the defect. On receiving a notice of failure of warranty RE Today Services may, at its sole option either replace all the faulty resources or refund the price of the resources that are defective. This shall be the extent of the liability of RE Today Services and no consequential loss claim of any kind shall be made against RE Today Services.

(b) If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Where you are withdrawing from your purchase within the seven working days cooling-off period, we will also refund the normal postage charge for the delivery of that item but we cannot refund any priority, express or courier component of the postage charge. You will be responsible for those charges and the costs of any other services provided to you in connection with your purchase, for example giftwrapping.

8 YOUR STATUTORY RIGHTS

(a) At RE Today we want you to be happy every time you shop with us. Occasionally though, we know you may want to return items. That's why under our 'no quibbles' guarantee if, for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item.

(b) By law, you also have the right to withdraw from your purchase of an item within seven working days of the day after the date the item is delivered to you. This applies to all of our products except for where the item has been downloaded. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed.

(c) To cancel your purchase under this cooling-off period, please put a note in with your product explaining the reason for the return as 'contract cancellation'. Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is: RE Today Services, 5/6 Imperial Court, 12 Sovereign Road, Birmingham, B30 3FH.

(d) For your protection, we recommend that you use a recorded-delivery service.

(e) Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge, we cannot refund any priority, express or courier component of the postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling

9 EXPORT TERMS

RE Today Services will be responsible for complying with any legislation or regulation governing the importation of resources into the country of destination.

10 WITHDRAWAL OF GOODS

RE Today Services may withdraw the sale or distribution of any resources produced by or generally supplied by RE Today without prior notice, or liability, to the buyer.

11 COURT JURISDICTION

The Contract and these Terms and Conditions shall be subject to English law and the parties submit to the non-exclusive jurisdiction of the English Courts. These Terms and Conditions are also in line with The Consumer Protection (Distance Selling) Regulations 2000 and the EU Distance Sales Directive of 1998 and the Privacy and Electronic Communications Regulations 2003.

Still got questions? Please phone or email us and we'll be happy to provide the information you need.